Apple Online Store

Apple.com is a convenient place to purchase Apple products and accessories from Apple and other manufacturers. You can buy online or call (800) MY–APPLE(800–692–7753).

1. Contact Us Online Messages submitted through this form are typically addressed within 3 business days. Please include the following with all Online correspondence.
2. Find the best way to get help and connect with USPS ®. Fill out a short form or get tips to fix some of the most common issues right from your computer. If you still need more help, see the contact information for technical support, Postal Store orders, and more.
3. Call, chat, or visit a nearby store to talk to our customer support team for your wireless & home services and devices. We are here to help.
4. HHS Headquarters. Department of Health & Human Services 200 Independence Avenue, S.W. Washington, D.C. 20201 Toll Free Call Center: 1-877-696-6775.

Please contact your local FBI office to submit a tip or report a crime. Use our online form to file electronically or call the appropriate toll-free number.

You can get information about an order you placed on the Apple Online Store through the Order Status page. If you prefer, you can also get order status or make changes by phone at (800) 692–7753.

Apple Retail Stores

Experience the digital lifestyle at any of the Apple Retail Stores around the country. Find store hours and contact information for all locations.

Get Financing for You, Your Business, or Your School

Apple Financial Services offers financing on Apple products for consumers, educational institutions, and businesses. Speak with your Apple representative to learn more.

Find Consultants

Visit our Apple Consultants Network page to find a consultant in the U.S. or Canada.

Find Authorized Training Providers

Visit the Apple Training website for information on available courses and Apple Authorized Training Providers worldwide.

How to Buy for Business

If you are a business or professional user, visit the Apple Store for Business or call 1–800–854–3680.

Corporate and Government Sales:

• Apple Enterprise Sales (877) 412–7753
• Apple Government Sales (877) 418–2573

How to Buy for Education

If you are a student or teacher, visit the Apple Store for Education or call 1–800–692–7753.

If you are buying on behalf of an educational institution, visit the Apple Store for Education Institutions or call 1–800–800–2775, 7 days a week from 9 AM to 6 PM central time7 days a week from 9:00 a.m. to 6:00 p.m. Central time.

Find Apple Authorized Resellers

Use our Reseller Locator to find an Apple Authorized Reseller in the U.S.

Apple Authorized Resellers offer industry expertise, multi-platform services, and Mac-based solutions for a wide variety of organizations.

• Apple Media Helpline (408) 974–2042
• Apple Software Upgrade Center (888) 840–8433
• Reseller Referral (Resellers, Trainers, Consultants) (800) 538–9696

• Apple Store (Consumer and Education Individuals) (800) MY–APPLE(800–692–7753)

Mexico

• Apple Store (Consumer and Education Individuals) 001–800–MY–APPLE(001–800–692–7753)
• Apple Store (Small Business) 001–800–692–7753

Contact Apple Support

Need service or support? Start your request online and we’ll find you a solution.

More Ways to Get Help:

• U.S. technical support: (800) APL–CARE(800–275–2273)
• Beats support:
  (800) 442–4000 (U.S.) or see all worldwide support telephone numbers

If you are a customer with a disability and utilize our accessibility features such as VoiceOver or MFi Hearing devices, call (877) 204–3930 for direct access to Apple representatives who are trained in providing support for these services.

Most Apple products are eligible for 90 days of complimentary technical support. Online technical support for Apple products is available beyond the initial 90 days.

Browse Online Support

Visit the Apple Support site for quick answers, manuals, and in-depth technical articles. Visit Apple Support Communities to get help and tips from fellow Apple customers.

For help with Beats by Dre headphones and speakers, visit Beats Support. For help with the Beats Music streaming service, visit Beats Music Support.

Lost or Stolen Apple Products

If you have lost or found an Apple product, contact your local law-enforcement agency to report it. You can also find a list of serial numbers associated with your Apple ID and get information about using Find My iPhone for iPhone, iPad, iPod touch, or Mac.

Legal

For legal questions, please go to apple.com/legal/contact and select from the drop-down menu provided. To report suspected counterfeit or knockoff products, or other forms of suspected infringement of Apple intellectual property, select Counterfeits & Knockoffs from the drop-down menu.

Frequently Requested Info

Apple ID Support

Learn more about getting an Apple ID and its benefits.

AppleCare Products

Find out how to get additional technical support and hardware service options for your Apple products.

Repair and Service

See all your repair and service options based on your product and location.

Apple Support Communities

Give and get help and tips from thousands of other Apple customers.

Repair Status

Contact Us Amazon

Quickly and easily get the status of one or all of your repairs.

Job Opportunities

Find current openings, college jobs, internships, and more.

Media and Analyst Info

Get press releases, media contacts, and more.

Email Subscriptions

Update your email address or change your subscription status.

User Groups

Mix and mingle with other Apple Users in your area.

Feedback

Tell us how we’re doing. Select the appropriate feedback option (we read everything, but can’t always respond):

Contact Us

Quick access numbers

Shopping T-Mobile
For personal: 1-800-T-MOBILE
For business: 1-844-428-9675

General Customer Care & Technical Support
From the T-Mobile app, on a T-Mobile phone
From your T-Mobile phone: 611
Call: 1-800-937-8997
If you are calling about a technical issue with your T-Mobile service, please call from a different phone so that we can troubleshoot with you.

International Callers
Call: 1-505-998-3793
All calls made to this number from a T-Mobile handset are free from roaming, airtime, or long distance charges. Calls made to this number from landlines and non-T-Mobile phones will incur international long distance charges as well as any other additional charges that may apply.
Customer Care representatives are available daily from 4 a.m. to Midnight PST

Call Us - TTY
TTY service is available for the hearing and speech impaired.
Call us via TTY toll free at 1-877-296-1018
TTY hours are from 4:00 a.m. - Midnight PST, daily.

Short Codes
Just dial the short-code below as if you were making a phone call (information is not available via text message), hit 'Send,' and we’ll give you the info you need. It’s fast, easy, and free!
#BAL# (#225#) – For your account balance and last payment received info.
#MIN# (#646#) – For your minute use for the current billing cycle.
#MSG# (#674#) – For your message use for the current billing cycle.

Addresses

Contact Us  Champs Store

Questions and Comments

T-Mobile Customer Relations
PO Box 37380
Albuquerque, NM 87176-7380

Please don't send payments to this address.

Roblox Contact Us

Payment

You can pay your bill online, or by phone at 1-877-453-1304.

Bankruptcy Legal Notices

T-Mobile Bankruptcy Team
PO Box 53410
Bellevue, WA 98015-3410
DMCA Notices